Accidents and Incidents Policy
Accidents can be very distressing for anyone involved so at Bright Sparks Private Day Nursery we follow this Accident and Incident Policy to ensure all parties are supported and cared for, and their health, safety and welfare is protected throughout their time in the nursery.
Comments, Concerns and Complaints Procedure
We believe that children and parents are entitled to expect courtesy and prompt, careful attention to their needs and reasonable requests. We welcome suggestions on how to improve our nursery and will give prompt and serious attention to any concerns about the running of the Nursery.